He fixed it within ten minutes and had it back up and running, with all my data intact! He saved files, time and money and was super knowledgeable, helpful, and made sure I understood the issues and what had to be done with the computer. ![]() I talked to Craig about the issues and what the Apple Store Genius said, and he took it to the back to look at internally and came back and said it was a complete other issue with an internal cable, not the hard drive. I took my computer to The Computer Loft the following day, because of location convenience and good reviews I read, and was able to be helped almost immediately. Apple Store (Small Business) 0018006927753 Product and Services Support Contact Apple Support Need service or support Start your request online and we’ll find you a solution. I was expecting to lose all my data because of the hard drive replacement and resigned to it. They said it was a hard drive issue and I wanted to get price quotes from other places before I went in on a repair. ![]() "I was having an issue with my five year old MacBook Pro and originally took it to the Apple Store for a diagnosis and repair. As Southtowns Pre-Owned Pros, we repair and upgrade Apple® devices, Android® devices, PC computers and more.
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